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Harley-Davidson Dealership Reopens Following Sudden Closure, Earns Praise from Fans for ‘Customer Focused’ New Ownership

A LARGE Harley-Davidson dealership has reopened after unexpectedly shutting its doors for weeks, leaving customers’ bikes inside.

The expansive 30,000-square-foot location features over 100 Harley-Davidson motorcycles and boasts more than $3.5 million in inventory.

Harley-Davidson Dealership Reopens Following Sudden Closure, Earns Praise from Fans for ‘Customer Focused’ New Ownership

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New ownership has taken over a previously closed Harley-Davidson dealership
Credit: Getty
Announcement regarding the reopening of San Jose Harley-Davidson under new ownership.

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A message posted on the dealership’s Facebook page detailing ongoing operations following the sudden closure
Credit: Facebook/San Jose Harley-Davidson
Multiple Harley-Davidson motorcycles lined up in a row.

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The dealership features over 100 motorcycles valued at millions
Credit: Getty

The San Jose Harley-Davidson dealership is situated in San Jose, California, within the San Francisco Bay Area.

This dealership is among the largest Harley-Davidson locations in Northern California and temporarily closed on December 21, 2024.

“To the Harley-Davidson community that San Jose H-D serves, we extend our gratitude for your support and passion throughout the years,” the dealership announced in a Facebook statement on the day it closed.

New ownership was set to take over on January 14.

Following a few delays, the store officially reopened on January 21 with the consent of the previous owners.

Mike Genthner and Jess Bettencourt, the new owners, have been affiliated with the Harley-Davidson brand since 1997.

They also own Oakland Harley-Davidson, located in Oakland, California, which is within the same region.

After taking control, Genthner and Bettencourt stated they would reach out to customers whose bikes were left in the store during the December closure.

Additionally, they committed to fulfilling existing special orders and work order deposits, as well as honoring gift cards.

Harley-Davidson’s 2025 Lineup: 7 New Bikes Unveiled

The new owners, both natives of California, have been involved with their family businesses from a young age.

The two met in high school, forming a bond over their mutual love for motorcycles and the Harley-Davidson brand.

Genthner and Bettencourt both manage daily operations at Oakland Harley-Davidson and engage closely with both staff and customers.

Customers from San Jose Harley-Davidson expressed their approval of the new ownership on the dealership’s Facebook page.

“The new owner I spoke with is very customer-focused,” one supporter remarked.

“He took my bike from SJ service up to Oakland, and they’re nearly finished after just a week.”

“Thank you for honoring the gift cards and for continuing the business,” another customer commented.

In other updates from Harley-Davidson, customers can now access a new upgrade that enhances performance, style, and sound.

Moreover, the motorcycle manufacturer has released a new special model – although it’s not available to the public.

This is part of a series of bikes created specifically for police use.

Laidlaw’s Harley-Davidson, located near Los Angeles, recently unveiled a Pan America 1250 Special concept motorcycle featuring flashing red and blue lights, multiple saddlebags, and sirens.

It also included higher ground clearance and enhanced suspension suitable for various terrains.

In other matters, Harley-Davidson owners have been urged to take swift action in response to recent reports of several motorcycles being stolen.

Harley-Davidson Closures in 2024

There are over 650 Harley-Davidson dealerships throughout the United States.

However, numerous locations have closed for various reasons throughout 2024, many without explaining why.

Here is a list of some Harley-Davidson dealerships that have closed this year and the reasons cited for these closures:

The San Francisco dealership closed in June after 110 years of service due to ‘chaos’ caused by new management.

Miracle City Harley-Davidson in Titusville, Florida, ceased operations in September, with no explanation provided.

Harley-Davidson’s historic location in New York City closed on September 28, with the owner citing economic challenges.

Reiman’s Harley-Davidson dealership in Kewanee, Illinois, shut its doors in October after the owners sold the business to Walter Brothers Harley-Davidson in Peoria, Illinois.

Additionally, the dealership in West Bend, Wisconsin, is temporarily closing for the season from November 2 until April 1, 2024.

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Harley Davidson News

Last Chance to Visit Iconic Harley-Davidson Site Before Ownership Change Leaves Fans ‘Shocked and Heartbroken’

A DEARLY CHERISHED Harley-Davidson dealership that has been in operation for 75 years is about to undergo significant changes in just a few days.

The family behind the Historic Harley-Davidson in Kansas has just four days left managing the business before it officially hands over ownership.

Historic Harley-Davidson in Topeka, Kansas, is changing hands after 75 years of business

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Historic Harley-Davidson in Topeka, Kansas, is changing hands after 75 years of businessCredit: Facebook/topekahd

The Patterson family ran the business for four generations before selling it to Steven Towers

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The Patterson family has operated the dealership for four generations before passing it on to Steven TowersCredit: Facebook/topekahd

On January 4, Mike Patterson, the dealership’s owner in Topeka, shared the unfortunate news with supporters on social media.

This year marked an impressive milestone of 75 years under the Patterson name, but after reaching this remarkable achievement, the family felt it was time to pursue new opportunities.

“It has been a journey filled with dedication, hard work, and countless memories,” Patterson expressed in his heartfelt message.

“After considerable thought and contemplation, I’ve decided to sell Historic Harley-Davidson.”

Patterson’s grandfather established the store in 1949, and since then, four generations have nurtured a thriving community of Harley enthusiasts.

“It’s been a hub, a gathering place, and a haven for those who share a passion for the open road,” said Patterson.

“Every customer, each handshake, and all the shared stories over the years have been invaluable to us.

“You’ve all become an extension of our family, and for that, I am extremely grateful.”

Steven Towers, who owns other dealerships in North Carolina and Nebraska, will assume leadership of the store on January 14.

Patterson mentioned that all employees currently under him will be offered positions by Towers.

The beloved owner encouraged fans to help welcome Towers as he carries on the legacy established by four generations of the Patterson family.

Nonetheless, some fans are not ready to say goodbye to the Patterson family.

“I’m stunned and saddened by this announcement,” wrote one loyal customer.

Harley-Davidson Closures in 2024

There are more than 650 Harley-Davidson dealerships across the United States.

However, numerous stores have closed for various reasons throughout 2024 – some without any explanation.

Here are a few Harley-Davidson locations that have shut down this year and the reasons behind their closures:

The San Francisco location closed its doors in June after a remarkable 110 years due to ‘chaos’ caused by new management.

Miracle City Harley-Davidson in Titusville, Florida, closed in September without any explanation provided.

Harley-Davidson’s historic location in New York City ceased operations on September 28, with the owner mentioning economic challenges.

Reiman’s Harley-Davidson dealership in Kewanee, Illinois, closed in October after the owners transferred ownership to the Walter Brothers Harley Davidson dealership in Peoria, Illinois.

Additionally, the dealership in West Bend, Wisconsin, is temporarily closing for the winter from November 2 until April 1, 2024.

“I don’t have the words to express my feelings. I am grateful for all the memories and opportunities provided by the Patterson family.”

Another Harley enthusiast described the dealership as the best in the area.

“Wishing you all the best in your future endeavors. It has truly been a pleasure knowing you as not just a loyal customer but as a friend,” commented a heartbroken motorcycle rider.

Another fan of motorbikes expressed that they will fondly remember Patterson’s shop as a great place to “visit and hang out.”

“You’ve cultivated a fantastic community. I wish you all the best in your next chapter,” added the rider.

Many other customers extended their best wishes to the Patterson family and expressed their eagerness to support Towers during his ownership.

Two additional Harley shops are changing ownership, leaving fans in a state of uncertainty.

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Harley Davidson News

Iconic Harley-Davidson Dealership Changes Hands After 75 Years – Fans Have Just Days to Visit Before New Ownership Begins

A cherished Harley-Davidson dealership is set to change hands after 75 years with the same family.

Patrons have only a few days remaining to visit the Historic Harley-Davidson of Topeka Kansas, before the transition occurs.


Iconic Harley-Davidson Dealership Changes Hands After 75 Years – Fans Have Just Days to Visit Before New Ownership Begins
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A Harley-Davidson dealership in Topeka, Kansas, is changing ownership for the first time in decades (stock image)
Credit: Getty

Historic Harley-Davidson will be owned by Steven Towers starting on January 14
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Historic Harley-Davidson will be under the ownership of Steven Towers starting January 14
Credit: WIBW

Steven Towers, who operates Harley-Davidson dealerships in North Carolina and Nebraska, will take over the operation on January 14.

The current owner, Mike Patterson, shared the news via a post on Facebook.

“This year, my family joyfully celebrated 75 amazing years serving Harley-Davidson enthusiasts across Northeast Kansas,” Patterson announced.

He mentioned that the business is celebrating this milestone while preparing for a new chapter after many years filled with hard work and family memories.

READ MORE ON HARLEY-DAVIDSON

“After careful consideration, I’ve decided to sell Historic Harley-Davidson,” Patterson stated.

He added that the store has been part of his family’s legacy for four generations, starting with his grandfather opening it in 1949.

He expressed gratitude to customers for their loyalty and passion, stating they have become an “extension of our family.”

“It’s a tough decision to part ways with something that has been integral to my life and my family’s story, but I trust Steven Towers as the next keeper of Historic Harley-Davidson,” Patterson remarked.

“Steven possesses the same dedication to Harley-Davidson and the motorcycle community that has driven us for 75 years.”

Patterson confirmed that the current staff would retain their positions at the dealership and invited customers to stay tuned for future updates.

New Harley-Davidson models are expected to debut in 2026 – and they differ from traditional motorcycles

“To all our loyal customers and friends, my heartfelt thanks! Thank you for riding with us and placing your trust in us over the years,” Patterson expressed.

“Your support has made every moment of this journey worthwhile. I cannot fully convey how much your encouragement has meant to my family and me.”

Many bikers expressed their support for Patterson in the comment section of his post.

“It’s refreshing in today’s world to see an owner express such love, kindness, and thoughtfulness toward his employees and his Community,” one customer commented.

Motorcycle Equipment Tips

BEFORE mounting a motorcycle and heading out, riders need to be aware of the essential gear required for safety.

Riders are advised to protect themselves as much as possible before hitting the highway adjacent to other vehicles.

This means that every motorist should definitely have a top-quality motorcycle helmet that fits well.

It’s also essential to cover as much skin as possible, so wearing pants and a riding jacket is crucial.

Safety-conscious riders may go further by always keeping riding gloves handy and wearing boots while on the road.

Cycle World states, “When justifying spending on gear, ask yourself: What is that body part worth? Then spend accordingly.”

“It’s always bittersweet to bid farewell
but I hope, as you said, the new owner will embody your same caring attitude.”

“Thank you for countless memories,” another commenter added.

A former employee remarked, “It was an honor and a privilege to work under you, Mike! Wishing you and your family all the best as you embark on this new chapter for History Harley Davidson.”

“Many thanks to the Patterson family. I still have my first leather jacket bought from the shop on 6th Street,” another nostalgic customer shared.

Another patron was visibly emotional about the news.

“I’m in tears as I reflect on all the wonderful moments we shared at your dealership,” wrote one shopper.

“Thank you for the beautiful memories and may God bless you and your family in your future endeavors.”