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Harley-Davidson CEO Criticized by Dealer for ‘Constant Pressure’ Amid Seller’s Warning on Brand’s ‘Cultural Shifts’ – The US Sun

The owner of a dealership has harshly criticized Harley-Davidson’s CEO as he prepares to leave the company.

The House of Harley-Davidson owner is marking the resignation of CEO Jochen Zeitz amidst growing uncertainty for the famed motorcycle brand.

Harley-Davidson CEO Criticized by Dealer for ‘Constant Pressure’ Amid Seller’s Warning on Brand’s ‘Cultural Shifts’ – The US Sun

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Dealership owner Jeff Binkert has called out Harley-Davidson’s CEO after he announced he’s resigningCredit: WITI
Harley-Davidson dealership exterior with American and company flags.

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Binkert is the president of House of Harley-DavidsonCredit: WITI
Jochen Zeitz, Harley-Davidson CEO, in an interview.

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Harley-Davidson CEO Jochen Zeitz announced he would resign after five yearsCredit: Getty

Harley-Davidson is experiencing significant changes as Zeitz departs after five years at the helm.

He plans to remain until a successor is appointed.

Dealership owners are expressing joy at the CEO’s retirement as they look forward to a fresh start, reported local Fox affiliate WITI.

“If you were to ask how many Harley dealers are thrilled about a new CEO, the answer is all of them,” declared Jeff Binkert, president of House of Harley-Davidson.

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“[Zeitz hasn’t] established a connection with customers and dealers overall, and I believe it’s time for new leadership.”

Binkert attributed the decline in dealer business to Zeitz’s “Hardwire” initiative, which allows online motorcycle purchases.

“The relentless drive to sell products online has really disrupted the dealers,” he lamented.

“If you can order a T-shirt online with free shipping, why would anyone visit the store?”

Binkert noted a “number of cultural shifts” have occurred since Zeitz took charge, but dealers are “looking to the future.”

“I believe it’s going to be an exciting new era,” he stated.

Harley-Davidson CEO Resignation & Tariff Issues: A Critical Moment

Binkert’s thoughts about Zeitz’s cultural changes were supported by board member Jared Dourdeville, who resigned shortly after the CEO did.

In his resignation letter from the 122-year-old organization, Dourdeville criticized Harley-Davidson’s CEO for the company’s poor performance and “cultural decline.”

In his April 1 letter, he expressed serious concerns regarding the company’s long-term direction.

He mentioned the transformations in Harley-Davidson’s culture, transparency, and accountability, as well as management’s inability to prioritize the company.

“These worries have intensified significantly in recent quarters,” Dourdeville wrote.

The board member held Zeitz accountable for Harley-Davidson’s deficiencies, stating these problems “start at the top.”

Harley-Davidson Closures in 2024

There are more than 650 Harley-Davidson dealerships across the United States.

However, several locations have closed for a variety of reasons throughout 2024 – some without any explanation.

Below is a list of some Harley-Davidson outlets that have closed this year and the reasons behind their closures:

A San Francisco location shut down in June 2024 after 110 years due to ‘disruption’ caused by new management.

Miracle City Harley-Davidson in Titusville, Florida, closed in September 2024 with no explanation given.

Harley-Davidson’s legacy New York City location closed on September 28, 2024, with the owner citing economic challenges.

Reiman’s Harley-Davidson dealership in Kewanee, Illinois, closed in October 2024 after the owners sold the business to the Walter Brothers Harley Davidson dealership in Peoria, Illinois.

Another Illinois dealership closed in November 2024.

Additionally, the dealership in West Bend, Wisconsin, is temporarily closing for the season from November 2 until April 1, 2024.

For 2025, Hideout Harley-Davidson in Missouri announced it would close at the end of March.

“Much of what makes Harley-Davidson unique is the chance to foster community among employees, dealers, customers, and fans worldwide,” wrote Dourdeville.

“Currently, the community that Harley-Davidson aims to cultivate has been severely affected at the corporate level, and the extent of cultural decline has become more evident in recent months.”

Dourdeville concluded his letter expressing his “deep respect” for the company.

The board member mentioned he remains hopeful for a future where employees, shareholders, dealers, and riders can succeed.

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Harley Davidson News

Iconic Harley-Davidson Dealership Makes Significant Announcement as Owner Reveals ‘We Couldn’t Continue Another Year’ – The US Sun

Motorcycle enthusiasts are expressing their sadness over the closing of a cherished Harley-Davidson dealership that has been in operation for four decades.

The well-known shop revealed that it will be transferring ownership to a new management team, which has left its loyal customers heartbroken.

Iconic Harley-Davidson Dealership Makes Significant Announcement as Owner Reveals ‘We Couldn’t Continue Another Year’ – The US Sun

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Red River Harley-Davidson announced it will close after 40 years in businessCredit: KFDX
Several motorcycles in a showroom.

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The family owned and operated business posted on Facebook announcing its closureCredit: KFDX
Red River Harley-Davidson dealership in Wichita Falls, Texas.

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The Harley-Davidson shop will be taken over by Copperhead Harley-DavidsonCredit: Google Maps

Red River in Wichita Falls, Texas, gained a loyal following in the motorcycle community by providing Harley-Davidson motorcycles, which are proudly made in America.

According to data from Scrape Hero, there are more than 630 Harley-Davidson dealerships across the United States, including 41 in Texas.

However, the rate of dealership closures has accelerated alarmingly, with the company reporting a staggering 53% decline in motorcycle sales for 2023, as noted by News Atlas.

The company issued a heartfelt statement on Facebook, expressing gratitude to its loyal customers and recognizing the efforts of the original owners, Jim and Vickie Gilmore.

“When you love what you do, it shows. We don’t have the words to convey how much we have enjoyed sharing our love for Harley-Davidson with all of you over the last 40 years, which is such an understatement,” the post read.

The family-owned establishment first opened in 1985 when Jim and Vickie, the “two young lovebirds,” realized their dream of running a motorcycle shop.

The Gilmore children, Jason and Bobbie, followed their parents’ footsteps, learning “the ways of Harley from the best.”

“The dedication and passion the family shared with each other and with you, combined with an immense amount of hard work, allowed Red River H-D to grow into an award-winning dealership known for its honesty, integrity, and unyielding passion for Harley riding,” continued the statement.

“Jim, Vickie, Jason, Bobbie, Ace & Hank the Shop Dogs want to extend a personal thank you from our family to yours for your support throughout these 40 years!”

The post concluded with the sorrowful news that the store is “unable to continue another year.”

Driver buys car from dealership then gets pulled over for paperwork issue – move by seller made the vehicle illegal

“2025 marks our 40th anniversary, but it is bittersweet for RRHD as we’ve had to sell our dealership.”

“Jim, Jason, Bobbie, and Alyssa will remain in the Service Department under the new ownership. Copperhead H-D will officially open for business at this location on Tuesday.”

A photo of the family in front of the Red River dealership was attached to the post.

The post drew over 300 reactions from Facebook users and numerous comments from devoted customers.

“RRHD has undeniably been the finest vehicle dealership of any kind I’ve ever worked with. The entire staff was consistently exceptional,” commented one user.

“I always valued that I was never pressured to ‘up-sell’. I will certainly miss the Gilmores, but I hope the new owners retain the staff we’ve come to cherish.”

Another supporter thanked the Gilmores for their years of hard work and their positive influence on North Texas.

Harley-Davidson Closures in 2024

There are over 650 Harley-Davidson dealerships across America.

However, numerous stores have closed for various reasons throughout 2024 – if any explanation was provided at all.

Here is a list of some Harley-Davidson locations that have shut their doors this year, along with the reasons provided for their closure:

A San Francisco location closed in June 2024 after 110 years due to ‘chaos’ caused by new management.

Miracle City Harley-Davidson in Titusville, Florida, closed in September 2024 with no explanation given.

Harley-Davidson’s historic location in New York City closed on September 28, 2024, with the owner attributing the closure to economic issues.

Reiman’s Harley-Davidson dealership in Kewanee, Illinois, closed its doors in October 2024 after the owners sold the business to Walter Brothers Harley Davidson dealership in Peoria, Illinois.

Another Illinois dealership closed in November 2024.

Additionally, the dealership in West Bend, Wisconsin, is temporarily closing for the season from November 2 until April 1, 2024.

In 2025, Hideout Harley-Davidson in Missouri announced it would be closing at the end of March.

“To the Gilmore Family: thank you so much for everything you’ve done for the Harley-Davidson family in North Texas,” wrote a commenter.

“Your reputation for fairness and meticulous attention to detail is known throughout the State of Texas. Thank you for 40 years of dedication and service to the brand. Godspeed!!”

Just a few days after the Facebook post on March 22, Red River Harley-Davidson’s logo was changed to that of Copperhead Harley-Davidson.

The new ownership announced the change in a post on March 24, stating: “BIG NEWS: Red River Harley-Davidson is now Copperhead Harley-Davidson Wichita Falls!”

“We are thrilled to introduce Willy and Donna Sullivan as the new owners of Copperhead Harley-Davidson Wichita Falls.”

The newly rebranded shop is now open for business in Wichita Falls, Texas.

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Harley Davidson Bike Pics

I`ve Done It…..

I`ve Done It…..

After 18 days (10 effective driving days) on my Harley Davidson (Road King) and a distance left behind of 2687 mile (4300 kilometer) I reached my destination in Los Angeles, California (Santa Monica). Drove all the way from Chicago, Illinois 🙂
It was A BIG adventure driving the old historic Route 66, I have seen so much!
I have been into 8 different states: Illinois, Missouri, Kansas, Oklahoma, Texas, New Mexico, Arizona, and California….

Posted by Minkn on 2010-09-22 18:26:17

Tagged: , route , 66 , Illinois , Missouri , Kansas , Oklahoma , Texas , New , Mexico , Arizona , California , Harley , Davidson , Road , King , minkn , tz7 , sun , summer , sky , skies , scenicsnotjustlandscapes , scenery , scenary , panasonic , norway , nice , nature , mountain , landscape , heaven , green , colours , color , clouds , cloud , blue , beautiful , warm , yellow , blå